How To Inspire Hotel/Restaurant Employees To Perform Better (Fast!)

Unfortunately your training employees maybe saying all the right things in front of you and then injecting less than flattering remarks or “pregnant pauses” when you or your managers step away.

Because most employees use their jobs to accomplish other goals, they are less invested with you to begin with and don’t value your business the way that you need them to. When these employees train new people they are quick to point out managerial and operational problems, highlighting everything that may be wrong with your business and sharing with the new employee that they are only at your business in order to get to their end goal, shaking the confidence of the new employee and changing his or her perception that this is not the best place to work.

It is a frustrating scenario for everyone involved and dealing with it myself for several years this is what I came up with and wrote for my fellow managers:

Try telling your hotel or retail employees (Or your entire restaurant FOH staff) “How you train new employees will directly impact your income and how hard you have to work every day. Would you like to correct fewer mistakes, enjoy a fun upbeat team environment, make twice as much money and have a more solid co-workers supporting you 100% of the time? It’s all in how you train your new hires.

Training is everything and the more you train new hires to appreciate your restaurant, hotel or retail business, it’s owner, managers and the existing team, the more you are actually training them to support you, make money FOR you and bolster you when you need help. If you train new employees that yours is an average business, restaurant or hotel with short comings, has short-tempered co-workers, shortsighted managers, bad staff meals, inconsistent or slow kitchen staff, inattentive or micromanaging owners or managers, and ignored equipment repairs, you will actually be doubling your own work load and you don’t even know it. You will actually be training your new team to bring you down when you need to be brought up the most.

If you incorporate eye-rolling or sarcastic remarks in your training you are actually teaching any new hire to work less, feel unenthusiastic, sell less, create short-cuts, look for ways to create smoke or text breaks instead of keeping side-work, customers and sales flowing or ever helping you when you need it.

You will make less money and work harder, longer hours and leave with less energy and enthusiasm for your family and life goals when you train with indifference or disdain.

New hires will be less effective and less effective, less productive and actually cost you time and money when you highlight anything but the very best of the business. You actually control the mood, spirit and income of the entire restaurant or hotel when new employees are in your hands. You should not take this responsibility lightly.

Showing new hires the tricks to check your phone mid-shift, chew gum, be disrespectful to managers, slack off, “cheat the clock” or in restaurants: stand in front of a computer when you have no orders to put in instead of helping to run food or drinks or engage new guests in order to book future reservations speaks volumes to the person you are training and the people watching you. When your new co-workers do these things, they will find themselves in “hot-water,” eventually let-go and you will have to start training someone new all over again which means twice as much work before you to get a team-member up and running and contributing equally. Attitude is everything and if you want the absolute most money (even if you only plan to be in this business for another week, train your new employees to appreciate all of the amazing things about your restaurant or hotel. Train them to constantly look for something to do, restock, run, clear, carry, double check or find customers to engage with and get new reservations from will directly create a path for you to be recognized and promoted, supported and thanked instead of watched, checked and micro-managed which is exhausting. Instead, create an environment of positiveness, support and more sales and your new co-worker will make you more money, give you more energy and more advancement plus guarantee you that you are always are welcome back should you ever decide to leave.

Leave the negativity, the side comments, eye-rolling, time stealing to people of less caliber who may just be on their way “out” but don’t know it and focus on the new way people make more money: by being supportive, collaborative exciting one another and showing leadership skills to help create the absolute best and strongest team, workday and bank account. Isn’t that what you want? To make the most money and have the most energy at the end of the day? Then train your new co-worker that this is the absolute best hotel, restaurant or retail store to work for, these are the best people to work with and the best people to work for. The systems that are in place here make it easy to make money, unlike many businesses, this is a well-oiled machine and when all the parts move together it creates amazing experiences, excitement, money, friendships and more customers plus feeds your future dreams. While other businesses come and go, try and fail, offer discounts and Groupons to get customers through the door, if you all work as a positive, polished, customer service focused team, you will never have to worry about looking for and training somewhere else. They can create an ever growing flow of repeat clientele by engaging customers to return, not taking short cuts, pitching and helping the team be better but that can only happen with your supportive, enthusiastic, high-caliber training. With your training they can create bigger spending, nicer, repeat, regular, effortless, fun customers for your team’s entire future.”

Tell your staff to train for the best, expect the best and be the best. How you do anything is how you do everything and training the people around you to create money, time and wealth for themselves and you is what the smart people do. Not so smart people create animosity, hardship and ill-will for themselves and the people around them and subsequently cost themselves money, energy, time and often their own jobs. Help your employees create the best for themselves by being the best and sharing this with your staff.

Best Luxury Hotel Restaurants in America

In the past, hotel restaurants in America were merely a place to fill up after a long day of sightseeing or a late flight into the destination. Even the most luxury hotels weren’t renowned for their eateries – they provided decent enough fare for hungry guests, but outside customers could rarely be tempted in and the food was certainly not a reason for making a booking.

Now, however, things have changed dramatically and they have really pushed the boat out – some of the most elegant and exclusive restaurants in America can be found within the walls of luxury hotels. Here’s the lowdown on the latest hotel dining spots to be voted into the top five.

1. French Room – The Adolphus Hotel, Texas

A gorgeous grand dame of a hotel in downtown Texas, The Adolphus tops the bill with French Room for its menu but also its décor and service. The atmosphere is pure old-world romance with subtle lighting and hand-painted ceilings – and the food is an unpretentious yet fabulous fusion of French and American cuisine.

2. Fountain Restaurant – The Four Seasons Hotel, Philadelphia

The Four Seasons is an American institution and a byword for superb luxury. Here in Philadelphia, the Fountain continues to be a firm favourite in the city and beyond thanks to the classic dishes served up by chef Martin Hamann in the New French-Continental style.

3. Dining Room – Little Palm Island Resort, Florida

This romantic getaway hotel is a boat ride away from the keys, set on its own private island. Both the hotel and restaurant promise a magical setting and they don’t disappoint. The food is just as exceptional; the French-Caribbean themed menu adds to the exotic vibe of the location.

4. The Inn at Little Washington, Washington

A luxurious Virginia inn, the prestige of the hotel spills over into the dining room where chef Patrick O’Connell uses only the freshest ingredients and seasonal produce for a New American menu. With its romantic décor, the experience of the out of town hideaway is complete.

5. Maestro – Ritz Carlton Tysons Corner, Virginia

This elegant restaurant has all the impeccable style you would expect from the exclusive Ritz-Carlton hotels, but with a modern twist – an open kitchen to watch the master Fabio Trabocchi at work. The wine list (put together by sommelier Vincent Feraud) is something any restaurant in Italy would be proud of, whilst the flavours and dishes bring the kind of depth and subtlety that reflects their Italian heritage to perfection.

New York East Village Vegetarian Restaurants Are a Hub for Vegetarian Diners

The East Village, an east Manhattan neighborhood, has long been synonymous with art and culture. It has also become known as one of the most veg-friendly neighborhoods in New York. With over 27 vegetarian restaurants in a ten block radius, this unique neighborhood is a must-visit for diners searching for a true vegetarian experience.

East Village has a Unique Culture

The East Village began its legacy as an artists’ mecca in the 1950s. Located on the east side of Greenwich Village, students and artists were drawn to the area by the cheap rent and an existing bohemian population. By 1960, the neighborhood had become a hot spot for artists and musicians alike. Andy Warhol, Nan Goldin and Jeff Koons are just a few of the many artists who have frequented the area for both recreation and exhibition of their work.

Musicians also found favor. Musical performances over the past 50 years have included shows by The Grateful Dead, the Allman Brothers, The Who, Blondie and even Madonna. Rent, the 1996 Broadway musical set in the East Village, won four Tony Awards and a Pulitzer Prize for Drama. The characteristic art-and-music culture of the neighborhood continues to this day.

Over the years, the neighborhood has become a veritable melting pot of cultures, lending an exceptional diversity to vegetarian restaurant menus. Nearby New York University and Cooper Union School of Art each attract an influx of both business and art students to the area. German, Polish, and Ukrainian immigrants draw on eastern European influences; Hispanic and Japanese residents have also left their mark on the local scene. With so many choices, East Village diners can often find a delicious vegetarian version of their family favorites.

Vegetarian Dining in the East Village

Thanks to heavily vegetarian student and artist populations, the East Village has spawned a wealth of vegetarian dining options. With a steady flow of customers, a vegetarian restaurant is a good investment, leading many owners to tailor their menu specifically to their vegetarian and vegan clientele. Additionally, many of the restaurant owners are vegetarian themselves, making them uniquely aware of the dietary needs and tastes of their diners.

Menus at a typical East Village vegetarian restaurant wanders far from the standard baked-tofu-and-vegetable fare offered outside of the neighborhood. Seitan sandwiches, grilled veggie pizzas, and handmade veggie burgers satisfy many a hungry appetite. For many vegetarians, the choices are endless, drawing diners from throughout NYC and beyond.

The East Village boasts its own unique culture dating back over 50 years. The influence of artists, musicians, immigrants and students have given to rise to some of best vegetarian restaurants in the world. A vegetarian restaurant in this one-of-kind neighborhood is well worth the visit.